1. Reservations / Payment / Cancellation
For Private Workshop:
We ask for a minimum charge as a deposit to reserve your experience. We will ask you to pay the balance by one week prior to the experience. (non refundable)
If cancelling an experience due to a natural disaster or other circumstances beyond our control becomes necessary, we will inform you at least 24 hours prior to start and set an alternative date.
We ask you to fix the numbers of participants and transfer the remaining amount by 7 days prior to the workshop.
For Individual Customers:
Reservations and payment for experiences will be handled through Trip Advisor.
Full refunds are offered for cancellations made up to one week prior to the experience.
The reservation deadline for each experience is 24 hours before the start time.
If the minimum number of participants (each class has a different minimum number) for an experience has not been reached by 48 hours prior to start, the experience will be canceled and you will be informed.
If canceling an experience due to a natural disaster or other circumstances beyond our control becomes necessary, we will inform you at least 24 hours prior to start and refund the entire fee.
2. Personal Information Policy
Kamakura Mind adheres to laws and regulations concerning the protection of personal information, and strives to manage personal information collected during student registration safely and properly.
Use of Personal Information
We will use your personal information solely for communication and management purposes. If we need to use personal information beyond this scope, we will notify you in advance and confirm your agreement. We will promptly honor and requests for the confirmation, correction, or the deletion of your personal information.
We will strictly control personal information so as not to risk illegal use, loss, falsification, or leaks.
We will retain any personal information we have received and will not disclose personal information to third parties except in the following cases.
1. With the consent of the customer.
2. Disclosure to a contractor entrusted with performing the services requested by the customer.
3. When required by law.
If you wish to inquire about, correct, or delete your personal information, we will honor your requests after confirming that you are the individual in question.
3. Photo Use Policy
By participating in the experiences offered through this site, you agree to allow Kamakura Mind to use any photos, videos, or audio recorded during the experience for the following purposes. If you would prefer to not be photographed, please let us know before the experience begins.
Posting on the Kamakura Mind website, Facebook page, or other online venues.
Use in brochures, DVDs, etc. for Kamakura Mind publicity.
Use in newspapers, magazines, other websites, or for broadcast on television or radio.